Frequently Asked Questions
Answer: Yes, we ship across all regions of Saudi Arabia and to GCC countries. Delivery typically takes 2 to 4 business days within major cities, and 3 to 6 business days for other regions.
Answer: Once your order is shipped, you will receive an SMS containing your courier tracking number and a direct link to track your shipment in real time.
Answer: At MILKPARK, we guarantee that all our beans are freshly roasted. For peak flavor and optimal extraction, we recommend a resting period of 7 to 14 days from the roast date before brewing.
Answer: To preserve the rich flavor profile and aromatic integrity of our coffee for as long as possible, all our beans are sold as whole beans. You can grind them fresh at home according to your brewing method.
Answer: We recommend keeping them in their original sealed bag (or an airtight coffee canister) in a cool, dark place away from heat, direct sunlight, and moisture. Storing coffee in the refrigerator is strictly not recommended.
Answer: We offer multiple fast and secure payment options, including mada, Apple Pay, Visa/Mastercard .
Answer: As coffee beans are consumable food items, opened bags cannot be returned or exchanged.
However, if you receive a damaged product or an incorrect order, please contact us immediately within 24 hours, and we will resolve it right away.
Answer: Each coffee product page features detailed notes, including flavor profiles and recommended brewing methods.
- For Lattes & Cappuccinos: Look for full-bodied beans processed naturally or anaerobically (such as Brazilian origins).
- For Drip & Black Coffee: African origins (washed or natural) with bright, fruity notes are the ideal choice.